Comparing Human Role-Players and LLM-Simulated Clients in Online Counselling Training: An Analysis of Counselling Patterns· 人类角色扮演者与LLM模拟客户在在线辅导培训中的比较
This study investigates the capabilities of Large Language Models to simulate counselling clients in educational role-plays in comparison to human role-players. Initially, we recorded role-playing sessions, where novice counsellors interacted with human peers acting as clients, followed by role-plays between humans and clients simulated by Mistrals Mixtral 8x7b using 4-bit quantization. These interactions were analysed with a counselling communication pattern system at sentence level. We investigated two key questions: (1) to what extent LLM-generated responses replicate authentic conversational dynamics and (2) whether counsellors' communication behaviour differs when interacting with human versus LLM-simulated clients. The findings highlight both similarities and differences in the appli
研究LLM在在线辅导培训中模拟客户的能力与人类角色扮演者的对比。
- 核心方法
- 记录新手辅导者与人类同伴及LLM模拟客户的互动，使用咨询沟通模式系统在句子层面分析交互内容。
- 适合谁读
- 研究者、教育技术开发者、心理咨询培训师
- 要解决的问题
- 探索大型语言模型在教育角色扮演中是否能有效模拟真实客户，以及这种模拟如何影响辅导者的行为。
- 关键实验
- 记录了新手辅导者与人类角色扮演者及与LLM模拟客户的互动会话，并进行了模式分析。
- 主要贡献
- 揭示了LLM生成的响应在多大程度上能够复制真实的对话动态，以及辅导者在与人类与LLM客户互动时沟通行为的差异。
- 意义与局限
- 该研究有助于理解LLM在教育和培训中的应用潜力及其局限性，为未来使用技术辅助心理咨询培训提供了参考。